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Installation, permissions, shortcuts, account and billing: the essentials to get started.

Contents

  1. Install ALDO
  2. Allow the microphone and computer audio
  3. Shortcuts
  4. Your account
  5. Billing
  6. Frequently asked questions
  7. Need help?

Install ALDO

  1. Get ALDO for your Mac.

    Early access

  2. On macOS 13 and 14: right-click the app, then Open. On macOS 15 and later: System Settings, Privacy & Security, then Open Anyway. Later launches work as usual.
  3. macOS 13.2 or later, on an Apple Silicon Mac (M1 and later).

ALDO lives in the menu bar, with no icon in the Dock.

Sign in from your browser: no password is typed in the application window.

Allow the microphone and computer audio

  • System Settings, Privacy & Security, Microphone: turn on ALDO, then relaunch the app.
  • Allow ALDO in System Settings, Privacy & Security, Screen & System Audio Recording. That is what lets it hear the meeting.
  • For the best sound, use the Mac's microphone or a wired headset: some Bluetooth headsets switch audio profile when the microphone turns on.

On macOS 15 and later, macOS shows its own window the first time ALDO listens to computer audio: choose Allow.

If macOS offers to quit and reopen ALDO, accept: you will resume exactly where you left off.

ALDO is not in the list? In that pane, add ALDO with the + button (Applications folder), then reopen ALDO.

A screenshot is taken only on request, with “Analyze screen”, and it is kept for 24 hours at most.

ALDO uses only sound and keeps no audio.

Shortcuts

Global shortcuts work in any application during the live session; the others, when the ALDO window has focus. All of them can be changed and reset in the settings.

Get an answer
⌃⇧S
Get a second answer
⌃⇧D
Analyze screen
⌃⇧X
Open the chat
⌃⇧C
Show or remove the ALDO window from the screen
⌃⇧H
Turn click-through on or off
⌃⇧K
Opaque background for 3 s
⌃⇧O
Change the window layout
⌃⇧L
Mute or restore the microphone
⌃⇧M
Mute or restore the computer audio
⌃⇧N
Turn automatic answers on or off
⌃⇧A
Collapse to a bubble or reopen
⌃⇧B
Move the window
⌃⇧↑⌃⇧↓⌃⇧←⌃⇧→
Show the shortcut sheet
⌘/

Your account

  • You sign in from your browser: no password is typed in the application window.
  • In your web space, you prepare your documents and CVs and find the history of your sessions.
  • You can export your data (a JSON archive sent by e-mail) or delete your account, with 30 days to change your mind.
  • You can withdraw your consent to third-party AI processing at any time; without it, you manage your account but do not start live sessions.
  • The service is reserved for adults: an attestation is requested at sign-up.

Billing

Minutes are counted to the second.

  • Discovery
    • 15 minutes of live assistance
    • 5 imported documents
    • Summaries and history
  • 60-minute pass
    • 60 minutes of live assistance
    • Valid 12 months
    • No subscription
  • Subscription
    • 180 minutes per month
    • Unused minutes carried over 1 month
    • 50 imported documents
    • Summaries and history
  • Premium
    • 300 minutes per month
    • Unused minutes carried over 1 month
    • 50 imported documents
    • Summaries and history
  • Unlimited
    • Live sessions up to 4 h, as many as you like
    • 50 imported documents
    • Summaries and history
    • No minimum term

A session that is created but not started uses no credit.

You cancel a subscription from your space: cancellation takes effect at the end of the period.

See pricing

Frequently asked questions

Live assistance runs in the macOS app, on Apple Silicon Macs (M1 and later) with macOS 13.2 or later. Your web space is where you prepare documents and review sessions.

Your conversations in French, English, Spanish and Italian. The app is available in French and English.

No. Start with the free minutes, then choose a monthly subscription or a 60-minute pass valid for 12 months.

The raw audio of your calls is never kept. Your transcripts and documents stay in your space, and you delete them whenever you want.

Always: pause listening in one click, a shortcut for every action, adjustable opacity and position.

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